Privacy Policy

When you place an order or contact us, we may collect:

• Name, email address, and shipping address
• Payment information (processed securely — we never store full card numbers)
• Order history and preferences
• Messages you send us through the contact form

We also automatically collect basic usage data such as browser type, pages visited, and referring URLs through standard web analytics tools.

We use your information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your questions and support requests
• Send occasional marketing emails (only if you opt in)
• Improve our website and product offerings

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We use cookies to keep your cart working across pages and to understand how visitors use our site. You can disable cookies in your browser settings, but some features (like the cart) may not work correctly without them.

We use trusted third-party services to operate our store, including payment processors and shipping providers. These services have their own privacy policies and are bound by data processing agreements. We only share the minimum information necessary to complete your order.

We retain your order information for as long as necessary to fulfill legal and business obligations (typically 7 years for tax and accounting purposes). You may request deletion of your personal data at any time by contacting us — subject to any legal retention requirements.

Depending on where you live, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time

To exercise any of these rights, email us at [email protected].

We use industry-standard encryption (SSL/TLS) to protect data transmitted to and from our site. Payment information is handled by PCI-compliant processors and is never stored on our servers.

Our site is not intended for individuals under the age of 21. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us and we will promptly delete it.

We may update this policy from time to time. When we do, we'll update the "Last updated" date at the top of this page. Continued use of the site after changes constitutes acceptance of the updated policy.

Questions about this privacy policy? Reach out:

The Terp Trail
[email protected]